"Bringing Passion to Life"
About Mavericx
Mavericx is a consulting company specialized in digital transformation and digital marketing around 3 service offerings:
- Customer Experience: Salesforce expertise, CRM implementation (Sales, Service, Marketing, Community, Analytics…), omnichannel infrastructure (CTI, phone, web, email, social, livechat, bot…), omnichannel Customer Journey (email, SMS, notification, social, DMP/CDP…), Digital experience (web, mobile, apps, eCommerce), Data Science (scoring, predictive intelligence…)
- Cutting-edge Experience: Automation expertise, Hyperautomation, Process Mining, RPA, Test Automation, Artificial Intelligence, Data Intelligence
- Cloud Experience: Cloud expertise, IT Architecture, virtualization, integration, security, IaaS/Paas/SaaS Cloud solutions audit
Mavericx is a consulting company specialized in digital transformation and digital marketing around 3 service offerings:
- Customer Experience: Salesforce expertise, CRM implementation, omnichannel infrastructure, omnichannel Customer Journey, Digital experience, Data Science
- Cutting-edge Experience: Automation expertise, Hyperautomation, Process Mining, RPA, Test Automation, Artificial Intelligence, Data Intelligence
- Cloud Experience: Cloud expertise, IT Architecture, virtualization, integration, security, IaaS/Paas/SaaS Cloud solutions audit
Why 'Mavericx'?
noun: Mavericks /ˈmav(ə)rɪks/
def: Independent-minded persons
similar: disruptors, trendsetters, free spirits, outsiders, nonconformists
noun: Customer experience / abbr: CX
def: customers’ holistic perception of their experience with a company or a brand
Our values
Passion
Passion is at the heart of our company. We are continuously moving forward, innovating, and improving. We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed.
Trust
We are honest, open, ethical, and fair. People sees us as trusted advisers and nothing is more important than the trusted relationship we have with our Community.
Innovation
The world is moving, so is the technology! A commitment to innovation and excellence is what guide us to think different.
Giving back
Our team is our greatest asset! But our Community is also part of our success, so we are proud to give back to leverage collective genius and work collaboratively to make the world a better place.
Our management team
Cyril Louis
Co-Founder
Cyril has 17 years of experience in digital and cultivates a dual skill by focusing on CRM topics & customer knowledge as well as on engagement & digital marketing aspects.
He worked on numerous missions aimed at defining new strategies as ‘Customer Centric Company‘ and ‘Data Driven Company‘ via customer journeys for a better engagement. These new customer journeys involve many reflections on organization, methodologies, data urbanization and IT architecture.
Cyril regularly shares thoughts and best practices on topics around the omni-channel customer experience, whether in publications or at diverses conferences.
His expertise has been recognized by Salesforce with his awards as Salesforce MVP, Salesforce Lightning Champion and Salesforce User Group Leader.
Digital & CRM
// Customer Experience
& Digital Marketing
Anthony Favre
Co-Founder
Anthony has 20 years of experience in digital, ecommerce, data intelligence and infrastructure projects.
A long-time enthusiast for the web and e-commerce, Anthony has worked on many large-scale projects for governments, retail, banking and luxury industry.
He also founded and managed two IT services and consulting companies in Switzerland. These experiences allowed him to acquire solid skills in management and business development.
Anthony has organized many conferences to discuss the topics that he is passionate about, especially on open source software or fintechs.
20+ years experienced in
Digital & Ecommerce
// Digital Experience
& Data Intelligence
Our partners
